Support
Get help, or check what's already running.
Most questions are fastest to answer by email. For anything urgent involving an active case, call the number on file for your jurisdiction's account.
Email support
support@tagrs.example
For account issues, questions about a case, or help with the TAGRS, CityTipster, or HOTS apps. We typically reply within one business day.
Email support
Help center
Searchable guides & FAQs
A self-serve knowledge base for common questions. We're building this out alongside the documentation.
Coming soon
System status
Is something down?
Check current status for TAGRS, CityTipster, HOTS, and the services behind them before you reach out.
View system status
Sales & demos
Not a customer yet?
If you're evaluating TAGRS, CityTipster, or HOTS for your jurisdiction, request a walkthrough instead of a support ticket.
Request a demo