Case studies

Real jurisdictions. Real case numbers.

One published case study so far, with more on the way as CityTipster and HOTS deployments mature.

TAGRS — Graffiti tracking & removal

Brackenridge County Public Works

"We used to find out about a problem because five different people called it in — a tag, a pothole, didn't matter. Now it's one case number whether it came in through CityTipster or one of our own crews, and I can tell council exactly how long it sat."

— Dana Whitfield, Field Operations Manager

Published
CityTipster — Public 311 reporting

An early CityTipster rollout

We're collecting results from the first CityTipster deployments now. Check back soon, or get in touch if your jurisdiction wants to be one of our first published case studies.

Coming soon
HOTS — Homeless outreach tracking

An early HOTS deployment

Outreach teams are still in early deployment with HOTS. We'll publish results as soon as a partner jurisdiction has numbers ready to share.

Coming soon

Want to be featured here? Get in touch — we'd like to hear how your jurisdiction is using TAGRS, CityTipster, or HOTS.